by Alex Kent | Apr 2, 2017
Assumption or Fact? It is likely that you will encounter situations where there is value in considering whether your interpretation of an event or a proposed course is based on an assumption rather than a fact or facts. There is a potential problem with this! Your...
by Alex Kent | Apr 1, 2017
Negotiations: Prepare, Prepare, Prepare This tip concerns making sure that you are fully prepared for your important negotiations. Some suggestions: Build time into the diary to prepare your negotiating strategy and tactics Use your team and trusted colleagues to help...
by Alex Kent | Dec 7, 2016
What’s the experience of potential customers? How good are your staff in responding to potential customer questions and issues? My suggestion is that you pick up a telephone, call your office and ask for a service or a product. (Do it from outside the office...
by Alex Kent | Dec 7, 2016
Are you Bogged Down? When running a business it can sometimes be all too easy to get bogged down and the way forward is far from clear. In these situations get in your (metaphorical) helicopter and look down on the business from outside and above. Consider the...
by Alex Kent | Oct 21, 2016
What’s Your Rate Determining Step? In Chemistry, the overall rate of a reaction is often determined by the slowest step, known as the rate determining step or rate-limiting step. If you can speed up the rate determining step – for example by using a catalyst –...
