Talking about Outcomes

An issue that I see regularly is that business leaders focus on discussing activities at the expense of the outcomes that they are trying to achieve. There are a number of benefits of regularly making sure that your staff understand the outcomes your business is seeking to achieve:

• Tasks and activities better aligned with the business strategy and plans.
• More opportunities for staff to contribute to how the outcomes will be achieved.
• Improved delegation throughout the business or organisation.

Consider increasing the amount of time that you spend talking about outcomes?